At Tidy, we provide a robust suite of standard reports out of the box, supplemented by real-time chat and self-service learning via TidyAcademy. However, we understand that unique business demands sometimes require a bespoke report or a specific variant of an existing one.
To support these requests without detracting from our core mission of product innovation, we offer custom report writing as a Product Advancement Service.
The Investment: Fees for custom reports are structured as an advancement contribution. This allows our engineering team to pivot resources to meet your immediate data needs.
Ownership & IP: While the report is crafted to your specifications, Tidy retains ownership of the underlying logic and code. We reserve the right to leverage this functional knowledge (excluding any of your confidential or proprietary data) to improve the Tidy platform for all users.
The Benefit: You receive a high-quality, native reporting solution immediately, while contributing to the long-term evolution of the tool you use every day.
Professional Training & Skills Advancement While Tidy is designed to be intuitive, we recognise that high-growth teams often require tailored training to bridge skill gaps and maximise software ROI.
We offer professional, staff-led training sessions for customers who prefer a guided experience over self-service tools.
The Investment: Custom training is billed as a Knowledge Advancement Fee. This covers the curation of materials and the dedicated time of our product experts.
Ownership of Materials: Tidy retains the rights to all training curriculum, guides, and programs developed during these sessions. We may use the insights gained from these interactions to refine our global training documentation and TidyAcademy content.
The Benefit: Your team gains expert-level proficiency directly from the source, and Tidy continues to build a more informed and capable user community.
